Frequently Asked Questions (FAQs)
Got questions? We’ve got answers. From maintenance schedules to rebates and warranties, here’s everything you need to know about keeping your home comfortable year-round.
Yes, registering your units is very important. It ensures you’re eligible for the full manufacturer warranty coverage. Face Heating & Cooling takes care of this process for you when we install your new system.
The best time is before the summer or winter season begins. Scheduling early ensures your system runs efficiently and avoids surprise breakdowns during peak usage. You’ll also receive faster service, as our technicians are less busy during the off-season.
Your furnace and air conditioning units should be serviced at least once a year. Regular maintenance helps improve efficiency, prevents costly repairs, and extends the lifespan of your equipment.
Our technicians perform a full inspection, clean the system, check safety controls, test components, and ensure optimal performance. You’ll get a detailed report and honest recommendations if any issues are found.
Unusual noises, uneven heating or cooling, higher energy bills, or reduced airflow are all signs your system may need professional attention. Give us a call, we’ll assess and fix the issue before it becomes a major problem.
You can change filters regularly, keep vents clear, and clean around outdoor units. However, in-depth inspections, electrical checks, and internal cleaning should always be done by a certified technician.
Simple actions, such as regular filter changes, sealing air leaks, and scheduling annual tune-ups, can make a significant difference. You’ll save on bills and keep your system running longer.
Higher bills could mean your system is working harder due to dirty filters, clogged ducts, or aging components. Our team can conduct an efficiency check to identify the issue and restore optimal performance.
With proper maintenance, furnaces and A/C units typically last 15 to 20 years. Regular servicing and timely repairs help you maximize the value of your investment.
If your system is older than 15 years or needs frequent costly repairs, replacement is often the better investment. We’ll provide you with honest advice and options that suit your home and budget.
Yes. Face Heating & Cooling is an approved Enbridge Rebate Contractor, helping homeowners save through qualifying energy-efficient upgrades.
We proudly serve Cambridge, Guelph, Kitchener, Waterloo, Brantford, Plattsville, New Hamburg, Elmira, Puslinch, Ayr, Paris, St. George, Elora, Fergus, St. Jacobs, Drumbo, and Baden, offering 24/7 heating and cooling services.
Energy Saving Tips
Here at FACE Cooling & Heating, we want to help you save money on your HVAC system. Here are some tips for saving energy in Waterloo, Kitchener, Cambridge, and throughout Southern Ontario, no matter what the weather.
Approved Rebate Contractor of Enbridge
The best way to maintain the temperature you want in your home is to keep the air inside. A great tip is to keep your curtains closed, as glass is more insulated when another material is in front of it. Keep doors shut in areas of your house that you’re not using to maintain the temperature in the rooms you are.
Find a temperature that’s comfortable for you in each season and try to stick with it. Every degree over a certain amount can add about 10% to your heating bill.
When you’re going out, going to bed, or even just leaving a room, make sure to turn off your heat or air conditioning wherever and whenever you’re not using it.
Making sure your roof has proper insulation goes a long way to reducing your energy bills and making sure you have your home at the temperature that works for you.
An excellent way to save energy in your home is to keep air moving through your heating ducts. Often the air is lost through the leaks in the heating system.
Air can also escape from air leaks in your home. Whether it’s cool AC air in the summer or toasty warm air in the wintertime, keep your house at the temperature you want by stopping it from escaping.
Your radiator can’t do much if a couch or a chair blocks it. Make sure your heat has a chance to move around the room!
Older water heaters just aren’t as efficient as new ones. If you can add an insulating blanket, you can significantly reduce heat loss.
Older appliances of any type are less energy-efficient than newer ones. Consider replacing certain older appliances.
Face Heating & Cooling can supply you with a new furnace filter, but in the meantime, just cleaning it regularly will maintain airflow and keep your system from working harder than it’s designed to.