Question 1

Q: Is it important to register my heating or cooling units?

Accepted Answer

Yes, registering your units is very important. It ensures you’re eligible for the full manufacturer warranty coverage. Face Heating & Cooling takes care of this process for you when we install your new system.

Question 2

Q: When should I schedule furnace or AC maintenance?

Accepted Answer

The best time is before the summer or winter season begins. Scheduling early ensures your system runs efficiently and avoids surprise breakdowns during peak usage. You’ll also receive faster service, as our technicians are less busy during the off-season.

Question 3

Q: How often should HVAC maintenance be done?

Accepted Answer

Your furnace and air conditioning units should be serviced at least once a year. Regular maintenance helps improve efficiency, prevents costly repairs, and extends the lifespan of your equipment.

Question 4

Q: What’s included in an annual HVAC maintenance visit?

Accepted Answer

Our technicians perform a full inspection, clean the system, check safety controls, test components, and ensure optimal performance. You’ll get a detailed report and honest recommendations if any issues are found.

Question 5

Q: How do I know if my system needs repairs?

Accepted Answer

Unusual noises, uneven heating or cooling, higher energy bills, or reduced airflow are all signs your system may need professional attention. Give us a call, we’ll assess and fix the issue before it becomes a major problem.

Question 6

Q: Can I clean or maintain my furnace or AC myself?

Accepted Answer

You can change filters regularly, keep vents clear, and clean around outdoor units. However, in-depth inspections, electrical checks, and internal cleaning should always be done by a certified technician.

Question 7

Q: How do I improve my system’s efficiency without replacing it?

Accepted Answer

Simple actions, such as regular filter changes, sealing air leaks, and scheduling annual tune-ups, can make a significant difference. You’ll save on bills and keep your system running longer.

Question 8

Q: Why is my energy bill suddenly higher?

Accepted Answer

Higher bills could mean your system is working harder due to dirty filters, clogged ducts, or aging components. Our team can conduct an efficiency check to identify the issue and restore optimal performance.

Question 9

Q: How long do HVAC systems usually last?

Accepted Answer

With proper maintenance, furnaces and A/C units typically last 15 to 20 years. Regular servicing and timely repairs help you maximize the value of your investment.

Question 10

Q: What’s the difference between repairing and replacing my unit?

Accepted Answer

If your system is older than 15 years or needs frequent costly repairs, replacement is often the better investment. We’ll provide you with honest advice and options that suit your home and budget.

Question 11

Q: Do you help with rebates or energy-saving programs?

Accepted Answer

Yes. Face Heating & Cooling is an approved Enbridge Rebate Contractor,(https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.homerenovationsavings.ca%2F&data=05%7C02%7Cvalerie.safi%40yp.ca%7C303c720b2cdc4de4e17f08de17d8d6e8%7C6bc97a7043e2491c88e46202c27a332a%7C0%7C0%7C638974417274985715%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=sVxiuW%2BeWCU3mKthxnYpm4bmZRKP2jcg2jleU5jDN5Q%3D&reserved=0)) helping homeowners save through qualifying energy-efficient upgrades.

Question 12

Q: What areas do you serve?

Accepted Answer

We proudly serve Cambridge, Guelph, Kitchener, Waterloo, Brantford, Plattsville, New Hamburg, Elmira, Puslinch, Ayr, Paris, St. George, Elora, Fergus, St. Jacobs, Drumbo, and Baden, offering 24/7 heating and cooling services.

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